NEXT - Shipment Predictions

Predicted delays and expected delivery time to give the recipient more clarity about the delivery.

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Overzicht van voorspellingen in de monitor.Afbeelding die de voorspellingen van een pakket traject weergeeft.Detail overzicht van voorspellingen in de Tracey monitor

Go past the updates of the carrier in the information provision

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Predict delays

Receive a notification as soon as a package is delayed with an accuracy of over 91%.

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Engagement

Focus on predictions that indicate delivery issues with our exception management tools.

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Predict ETA

Provide the recipient with information about the expected delivery date and time slot with an accuracy of over 87%.

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Triggers

Automate customer service systems with triggers and proactively inform the recipient with predictions.

Overzichtslijst van Tracey voorspellingen per pakket traject.

Work 37% more efficiently in the customer service department

Benchmarking details

Surprise your customers with more clarity about delivery

By communicating predictions about delays and the expected delivery time with the recipient, you prevent a bad delivery experience. Go beyond carrier updates and proactively inform your customer.

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Customer satisfaction

Increase customer satisfaction with a better delivery experience.

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Automate

Save valuable time on customer service.

More information
Detail scherm met historie van voorspellingen.Afbeelding die de details van de statussen van een pakket weergeeft.