Shipsmart is an advanced booking system for e-commerce companies

What can I do with the Shipsmart integration?

Via this integration you can easily connect Shipsmart to the Tracey system. As a result, order data comes in automatically and we can then request and analyze the shipment data from the carriers.

Available features

The following features are available when you connect Tracey's Shipsmart integration.

  • Measure carrier performance in terms of delivery speed and number of delivery issues
  • Real-time status updates from over 50 parcel carriers
  • A clear dashboard containing all shipments from different carriers aimed at exception management


With Tracey you get value from the delivery data of your parcel shipments. We do this by running analyzes for you and displaying status information clearly and uniformly in our products.

Added value Shipsmart integration

We provide uniform data analyzes for more than 50 parcel carriers. You can then use this data in our products to:

  • Also during delivery control of logistics processes
  • Proactively and automatically inform the recipient about delivery issues
  • Save precious time on customer service
  • Evaluate carriers on their performance and select the most suitable carrier for you

How do I set up the integration?

In the Tracey application you can easily connect your Shipsmart system within 15 minutes.


Once you have an account within Tracey, follow the next steps.

  • Create a read-only API-Key for Tracey
  • In Tracey's application, go to settings and search for applications
  • Enter your API Key