Shipping intelligence
software for e-commerce

Make smarter shipping decisions with Al-driven carrier selection and delivery predictions. Automate customer service and turn even the unavoidable delivery issues into a positive experience.

Afbeelding die de Tracey monitor weergeeft.Overzicht van de voorspellingenVergelijking tussen vervoerdersprestaties.
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Data tools for every parcel shipper

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Carrier performance

Evaluate the performance of your carriers and those in the Tracey dataset and go for data-based carrier selection

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Issue flagging

Issues are flagged immediately upon recognition and clearly displayed so that you always have control and overview everywhere

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Proces automation

Automate processes on, for example, customer service with automatic notifications, emails and triggers to the carrier and customer

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Gain insight into the expected lead time and delivery date of a package and inform the recipient about this.

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Larger deviations that can have an impact on your business operations are immediately sent to you via alerts

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Easily integrate with a variety of systems from webshop to customer service tooling

37% more efficiency in the customer service department

Benchmarking details

The data solution for every parcel sender

Extract the hidden value from your track & trace data and improve the delivery process and delivery experience with Tracey's data-driven solutions.

Overzicht van de Tracey monitor lijst.

Parcel monitor

Monitor the status of all your parcel shipments in an overview for more than 40 carriers. Get insight into the delivery status that is equalized for each carrier.

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Immediate insight into delivery issues
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Real-time package status monitoring
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A status overview for all carriers

Carrier performance

Easily compare the performance of different carriers. Evaluate which carrier best suits your needs.

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Independent carrier reports
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Base your choice of carrier on dates and price
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Improve your delivery experience with the right carriers
Vervoerdersvergelijking ten opzichte van je eigen data.Benchmarking details
Overzichtslijst van voorspellingen.


Go beyond the track & trace information of the parcel carrier and surprise your customer with proactive information about the progress of the shipment.

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Predict delays
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Estimated time of delivery predictions
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91% accuracy

Insights for every department

Each department has its own objectives. Tracey's data tools help you achieve these objectives by presenting track & trace data transparently and insightfully.

Customer Service

Proactively inform your customers and prevent inbound traffic and negative reviews. Automate the customer service processes.

Customer service oplossingen

Logistics & Operations

Optimize parcel carrier composition and balance bottom-line cost and performance.

Logistieke oplossingen van Tracey


Surprise your customers with more insight, personalized communication and discover upsell potential in, for example, return flows.

Marketingoplossingen voor Tracey

What our customers say about Tracey

logo Active Ants

"Right make-or-buy decision"

"In mid-2021, our customers' calls for more insight into the performance of the carriers we use became increasingly clear and louder"

Roeland Lengers IT director Active Ants
Roeland Lengers
IT Director at Active Ants
Bryan Hoogkamer eigenaar ECC Sprint Europe

"Features that we would like to offer to our customers"

"You have to be smart and enter into collaboration with specialists in this field"

Bryan Hoogkamer
Eigenaar ECC Sprint Europe
Logo Modexpress fashion e-fulfilment

"New insights without any hassle"

"Last mile visibility is becoming more and more important, not just for us, but especially for our customers. Tracey helps us to gather and structure all relevant data and can integrate it seamlessly into our own platform"

Jan van Vlokhoven van Modexpress
Jan van Vlokhoven